Privacy Policy

This Policy covers how we use your personal information. We take privacy SERIOUSLY and will take all measures to protect your personal information.

What Information do we collect?

We collect information when you place an order, register on the site, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature, or sign up for our e-mail newsletter.

When ordering or registering, we may ask you for your name, e-mail address, billing and shipping address, credit card information and other Personal information (sizing and demographic statistics). You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

How is my information used?

Your information is used to process your order and for our records ONLY. We do not sell or redistribute your information to ANYONE. We may use your information to personalize your shopping experience. It will also allow us to better serve you in responding to your customer service requests, via our online Live Chat or a personal phone call.

If you have opted to receive our e-mail newsletter, we will send you periodic emails about our promotions or events. If you would like to opt-out of the email newsletter please refer to section below on how to un-subscribe.

Storage and Security

If purchased online, only your order data, billing and shipping information is stored on our server. This information is encrypted before it is transmitted over a web server. We do not save your credit card data after full payment has been made.

If you have called to purchase your order, we will only retain the credit card information until your order has been processed. We do not store your credit card information once your order payment is confirmed.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or to store your shopping cart contents. We use them only to track this information.

Opt-Out RecoveryPump E-mail Newsletter

To un-subscribe to our newsletter, click the “Unsubscribe” link on the bottom of your email. You will be redirected to a secure page where you will confirm your subscription cancellation.

Privacy Policy of RecoveryPump® App

Effective date: Jun 01, 2019

RP Sports ("us", "we", or "our") operates the RecoveryPump mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App. This App can only be used with RecoveryPump Bluetooth enabled consoles. See the RecoveryPump user manual for instructions on how to use this App. We do not collect and/or store any personal information from your mobile device or from use of the App. System programming and usage data are transmitted between the App and the Bluetooth enabled RecoveryPump console as defined in this Privacy Policy.

Information Collection and Use - We do not collect any type of information from your mobile device or through your use of the App. The App can save (store) information in your device storage if you wish. For example, you may choose to save treatment programs. However, you must enable saving each time you wish to do so. Nothing is stored automatically without your request. Removing the application from your phone (uninstall) will also delete the information you have saved to your phone's storage.

Types of Data

Personal Data No personal data is collected.

Operation programs - The App is used to program and control the Bluetooth enabled RecoveryPump console. As part of this process, the App transmits information from your mobile device to and from the RecoveryPump console. You may store the retrieved usage logs or program files in your mobile device for reuse or to share with others. If you do not store them, they are not saved when you exit the application. See the HELP section in the APP and the Bluetooth enabled RecoveryPump User Manual for instructions. The programs you create can be transmitted to the RecoveryPump Bluetooth enabled console, and you may share them with someone else using the share option in the App.

Usage Log - The App can be used to retrieve usage information, called the Usage Log, from the console to your phone, so that you can view detailed usage information. The usage log is never collected by the App. The usage log is never automatically stored by the App. The usage log will be deleted from your phone when you exit the App. You can share the usage log with others by using the share option in the usage log screen.

Changes to This Privacy Policy - We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us - If you have any questions about this Privacy Policy, please contact us: info@rpsports.com | 855.732.7867 | www.rpsports.com